Voice Messages

When you have a vital or time sensitive message to send to some or all of your client base, why waste crucial valuable man hours calling everyone on your list, when, at the simple touch of a button, you can send a voice message to all the intended recipients at the same time.

With ‘Pinnacle Messaging,’ voice messages can be tailor made, created and automated using ivr-messaging solutions, with the utmost of ease

The intended communication is typed as you would an e mail, and the innovative text to speech technology converts the message into a human voice.

There are many voice options to select from, or you may wish to simply record your own voice message.

There is also the option for ‘Pinnacle Messaging’ to record the voice message professionally for you

Using MyPortal, users can distribute the voice message to large groups simultaneously eliminating the costly exercise of calling each one individually – if it is not answered, the system can simply leave an answering machine message or voicemail.

You can even set up response preferences such as “press 1” to reply YES etc.

A record of message delivery and responses is automatically loaded into your file for reviewing and tracking

And as with all of our messaging systems, we offer the option to “opt out” of receiving future messaging or the option to be transferred to someone in your organisation for further information.