Accounts Receivable Management Solutions

The Accounts Receivable Management Solutions enable businesses to contact their past-due accounts and collect payments in a fast, automated and cost-effective manner, without the need for live agents. These solutions offer customisable features, including automated payment, recipient authentication, personalised messages with text-to-speech, hot key transfer to a live operator for assistance, call throttling and transfer pacing to match available call centre resources, and customisable reporting.

Some examples of industry-specific Accounts Receivable Management applications are listed below: 

Utilities:
• Service disruption or cancellation alerts;
• Agent or call center productivity;
• Payment verification; and
• Payment due reminders

Healthcare:
• Payment processing;
• Automated collections;
• Dunning notifications; and
• Late payment notifications